Our company has always been customer satisfaction, each one as the first element, the establishment of a set of after-sales service system.
1, service systems of work
a, enthusiastic response letter inquiries call custom units and properly solve practical problems, and the establishment of customer service file.
b, passionate, serious hosting visiting customers and dealing with related issues in the shortest time until the customer satisfied.
c, all due to size or quality problems and were returned to the company's products, fill in record sheets, and monthly summary filed a timely manner.
2, after-sales service content
Of goods to the demand-side and to verify the number of issued after the completion of our technicians to customize the units to send to understand the situation, according to "three guarantees" the content of after-sales service and commitment to after-sales service period to 12 months, until satisfied with custom units.
3. According to client's industry characteristics, after-sales service and reasonable way to develop a separate
|